Welcome to Golden After 50 online store

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Frequently Asked Questions

Join our Subscribe and Save program and enjoy automatic deliveries, amazing discounts, and free US shipping!

Here's how it works:

  1. Save 20% on every order: Enjoy a locked-in discount, even if our regular prices increase. That's right, pay less forever!
  2. Free US shipping: Enjoy the convenience of free standard shipping on all US orders.
  3. International shipping:

    • Free standard shipping on orders over $149.
    • Flat rate shipping fee of $19.95 for orders under $149.
  4. Choose your frequency: Select how often you want to receive your chosen product - every 1, 3, or 6 months.
  5. Automatic deliveries: Relax! We'll send you a fresh supply before your current one runs out, ensuring a seamless experience.
  6. You're in control: Easily change your delivery frequency, skip shipments, or cancel anytime.
  7. Transparency: Get timely email notifications before each shipment so you're always informed.

You can access your account by clicking this link.

Having trouble logging in? Here are some common reasons and solutions:

  1. Incorrect password: Double-check you're typing your password exactly as you created it, paying attention to special characters and uppercase/lowercase letters. If you're still having trouble, reset your password.
  2. Inactive account: Did you receive and activate your account after signup? Search your inbox or spam folder for your welcome email and click the activation link.
  3. Incorrect email address: Your account might be under another email address you own.
  4. Still stuck? Don't hesitate to reach out! Our friendly customer support team is available to assist you:

Due to popular demand, sometimes our products do run out of stock and we apologize for that. To be notified when your favorite product is back in stock, please email us at support@goldenafter50.com or call us at 1-800-351-6106 and we can do it for you.

Once you complete your order, it is processed at our facility and then shipped. Once shipped, we cannot cancel your order. If you're on a subscription program, we can push back your next order and make changes for the future.

  1. Login here
  2. Click on "Manage subscriptions"
  3. Click on the subscription you would like to edit
  4. From there you can update your quantity, frequency, and more!
  1. Login here
  2. Click on "Manage subscriptions"
  3. Click on the subscription you would like to edit
  4. Click the "Cancel subscription" link
  5. Select your reason for canceling
  1. Login here.
  2. Click "Subscription"
  3. Click "Add Subscription"
  4. Search then choose the product you want.
  5. Change the amount, frequency, shipping address and charge date
  1. Login here.
  2. Click the "Browse all products" button
  3. Click the "Add" button under the product you would like to add to your next order
  4. Select the "As a subscription" radio button
  5. Select the frequency
  6. Then click the "Add to order" button
  7. Done. You won't have to go through a separate checkout process.
  1. Login here.
  2. Click on "Manage subscription"
  3. Click on the subscription you would like to edit
  4. Click the "Swap this for a different product" link if you would like a completely new product
  5. Find the product you would like to switch it out for and click on the "Swap" button.
  6. Choose the quantity and frequency then click "Swap Product"

Note: Changing your subscription will not automatically change your next order date*

  1. Login here.
  2. Click on "Manage subscriptions"
  3. Click on the subscription you would like to skip
  4. Click the "Skip" button
  5. A pop-up box will appear asking you to confirm this action. Select "Yes, skip this order"

Yes, you will receive an upcoming order email notification approximately 7 days before your next order is scheduled to process. You could also go into your account here, and view these details.

In addition, for customers in the United States and Canada who have opted in to text message notifications (SMS), we'll also send a friendly reminder text 3 days before your next charge.

For your billing address or payment information:

  1. Login here.
  2. Click on "Address & payment details"
  3. Click on "Manage payment methods"
  4. Click on "Edit" next to your method of payment"
  5. A pop-up box will appear offering to send a link to the email associated with your order. From there you can edit your payment details and billing address.

For your shipping address:

  1. Login here.
  2. Find your subscription and click the "Edit address" link
  3. Edit your address and click on "Save changes".

You will be billed on the card we have on file based on the frequency of your choosing.